FAQs
Frequently asked questions
Everything you need to know about Pro Kit Designer.
Getting Started
3D product Designer is a plugin that adds a full 3D kit customizer to your existing store. Your customers can design their kits in real time — choosing colours, uploading logos, adding names and numbers — and submit a quote request directly through your site.
No. Installation works like any standard WordPress plugin or Shopify app. If you need help, our team will handle the installation for you as part of the one-time integration fee.
You need a web hosting. We provide starter 3D models and design templates — you can be live within days of signing up.
Most clients are live within 3–7 days. This includes plugin installation, uploading your products, configuring your colour palettes, and testing the customer-facing designer.
Features
yes! we can handle all types of apparel and we are adding more products all the time
Yes. Customers can upload any image (PNG, SVG, JPEG) and preview it placed on the garment in real time. You can define which areas are available for logo placement.
Yes. Customers can upload a spreadsheet with player names, numbers, and sizes. The system generates individual production files for each player in the squad.
support is available through USA based phone calls, on line chat and email. Support by phone is available work days from 9 am eastern to 5pm eastern standard time
Pricing
The $99.99 integration fee covers the initial installation and configuration of the plugin on your store. This is a one-time charge — not recurring. Lifetime plan holders pay no integration fee.
Yes! You can cancel at anytime 14 days before your monthly renewal date monthly. •
Annual plans are non refundable after 15 business days. Annual plans are $950 you
save over $100! Annual Plans recieve unlimited $20 per order credits.
All your designs, customer submissions, and files remain on your own server. You own everything — we cannot access or delete it.
The Lifetime plan gives you unlimited access to all features, 10 complimentary 3D models, 50 design templates, 24/7 support, all future updates, and no integration fee — for a single one-time payment of $799.
Support
It means you can contact our team at any time — day or night, weekday or weekend — via email or live chat, and receive a response. We don't use automated responses for support queries.
Yes. Our team can create custom 3D models for your products, design kit templates for your catalogue, and build bespoke assets for your brand. Contact us for a quote.
Additional 3D models start from $40 depending on complexity. Design templates start from $10. Contact us with your requirements and we'll provide a tailored quote.
Simple Pricing
Still have questions?
Our team is available 24/7. Book a demo call and ask us anything.